operationslady	02/10/08 - 02:31 AM est   Reply
I am so tired of tellers accepting non-negotiable items for deposit or worse CASHING non-negotiable items. They usually say THIS IS NOT A CHECK in big bold letters, but tellers just don't give a damn. Or accepting customers FINAL PAYMENT NOTICES on their loans. You can't accept a notice that doesn't have the MICR line on the bottom. And when the IBS tickets go out, tellers call and ask "What do I do with this?!" HELLO! Send the right copy and the ticket in your proof work (singles). GEEZ! Find a better bank
lolly	02/10/08 - 01:30 PM est   Reply
hey operations lady....your not a ROM are you? ROM's know everything...especially the ROM in Brevard County....she drives everyone crazy...tries to run the bank...and everyone is scared of her! never have seen anything like it at any bank i worked.... Find a better bank
Hey	02/10/08 - 01:55 PM est   Reply
What is a ROM? Find a better bank
Regions Girl	02/10/08 - 02:08 PM est   Reply
A ROM is a Regional Operations Manager. They are the ones who make sure we are following policies and procedures for all things operational. Find a better bank
Hey	02/10/08 - 02:26 PM est   Reply
I didn't know that. What do they consider to be operational? Find a better bank
Hey I suppose	02/10/08 - 03:10 PM est   Reply
I suppose that I asked a rather dumb question. Find a better bank
lolly	02/10/08 - 08:20 PM est   Reply
The one that works in Brevard County, FL, does more then that...she tries to run the bank! Find a better bank
Regions Girl	02/11/08 - 05:57 PM est   Reply
Things like teller procedures, compliance testing, using the right tickets for transactions, basically making sure the branch is doing what they're supposed to be doing. Find a better bank
time to do your freakin job	06/30/10 - 08:04 PM est   Reply
it would also be nice if they would come in on time, know there job 100% and not have to hold their hands the whole time we are there . Find a better bank